Blog

  • DNS Filtering: Block Threats Without Slowing Teams Down

    January 7, 2026 | Cybersecurity

    Hook: Most Attacks Start With a Single Bad Click Many SMBs in Montréal are exposed to drive-by malware, phishing pages, and malicious redirects triggered simply by visiting compromised websites. Because these threats activate before traditional antivirus tools can react, blocking them at the DNS layer is one of the most effective ways to keep teams […]

  • Security Awareness Training: Curriculum That Actually Changes Behavior

    January 7, 2026 | Cybersecurity

    Hook: The Click Rate Story Every SMB Experiences Most SMBs in Montréal start security awareness training because of one painful metric: too many employees click phishing emails. It usually begins with a 25 to 40 percent click rate. With proper design and reinforcement, that number can be reduced to below 5 percent within three to […]

  • Helpdesk SLAs That Prevent Downtime (And Ones That Don’t)

    December 8, 2025 | Managed IT Services

    Tickets Don’t Measure Uptime — People Do Most IT support SLAs brag about “first response time.” A ticket gets an answer within 15 minutes — great. But if your ERP or email system is still down four hours later, that metric is meaningless. The point of an SLA is simple: prevent downtime and restore service […]

  • EDR vs. Antivirus, what’s Worth Paying For in 2025

    November 3, 2025 | Cybersecurity

    Modern Attacks Have Outgrown Traditional AntivirusTen years ago, a signature-based antivirus was enough to keep small business endpoints safe. Today, that’s no longer true. Modern threats use fileless malware, credential theft, and living-off-the-land techniques that don’t rely on static signatures at all. By the time a traditional antivirus recognizes the pattern, the attacker has already […]

  • Microsoft 365 Migration Hidden Steps That Delay Go-Live

    October 16, 2025 | Microsoft 365

    Keywords: Microsoft 365 migration Montréal, M365 tenant migration, email cutover checklist Cutover weekend that went sideways—why Many Montréal businesses have lived this nightmare: everything is planned for a Friday night cutover to Microsoft 365, but by Monday morning users still can’t sign in, email is delayed, or Teams meetings disappear. The real issue? It’s usually […]

  • Québec SMB Security Baseline 10 Controls You Can Do This Month

    September 17, 2025 | Managed IT Services

    What Is a Cyber Threat 164.68 Million Records Exposed A cyber threat is any attempt to steal data or disrupt business operations. In 2019, the United States recorded 1,473 data breaches and 164.68 million sensitive records exposed. Small and midsize businesses (PMEs) are especially at risk. As PayPal CEO Dan Schulman noted, there are companies […]

  • The Real Value of Managed IT for Montréal SMBs

    August 22, 2025 | Managed IT Services

    What’s Inside a ‘Managed IT’ Contract? For many Montréal SMBs, “Managed IT services” (also called MSP Montréal) is a black box: you sign the contract, pay a monthly fee, and trust that your systems will run smoothly. But what are you actually getting for that fee — and how do you know it’s worth it? […]