Helpdesk

Staff get help in minutes—hardware, software, email, Wi-Fi, you name it—backed by clear SLAs.

AET’s experienced helpdesk technicians are available to assist and troubleshoot a wide range of issues, including software and hardware problems, network connectivity issues, and email and messaging support.

Incident Management
Hosting Services
Service Requests

Incident Management

Minimize downtime and reduce the risk of future incidents with AET’s incident management services.

We provide proactive threat hunting, threat intelligence analysis, incident investigation, post-incident remediation, and a post-incident report within 2 business days—all designed to help your company maintain its reputation and avoid costly data breaches.
Hosting Services

Whether you’re using the private cloud or the public cloud, AET has the expertise to help with your hosting needs. From designing, implementing, and testing a private cloud solution, to launching public cloud services, such as Azure or AWS, we can help guide you towards the best solution.
Service Requests

Count on AET for fast, reliable service request handling—new user in under 24 hours, laptop swap next business day.

Our team manages hardware and software installations, system upgrades, user account management, and more. Every request is tracked for visibility and reporting, and prioritized to keep your business moving without delays.

What Are My
Next Steps?

Schedule a consultation

Want to learn more about our services, or need help with a specific project? We’re here to help!
Let's Talk!
How strong is your IT network security?

Wondering about the health of your cybersecurity? Take our quick questionnaire and discover your score.
Complete the Questionnaire

Server Management

AET’s server management services cover server setup and configuration, security hardening, software installation and upgrades, backup and disaster recovery, performance optimization, and proactive maintenance.

Workstation Management

AET’s workstation management services include software installation and upgrades, security patching, EDR monitoring and management, malware protection, data backup and recovery, performance optimization, and user support.

Endpoint Detection and Response

Get protection against advanced threats, including malware, ransomware, and other sophisticated attacks with our Endpoint Detection and Response (EDR) services.

Cloud Management

As experts in managing various Microsoft 365 and Google environments, our team offers a wide range of services, including user and license management, email management, security and compliance, data migration, and application integration.

Backup & Recovery

Protect all your business-critical data and make sure you can recover quickly and easily from any data loss event. AET’s backup and recovery services include on-premises and cloud-based backup solutions, data replication, backup testing and validation, data archiving, and more.

Cybersecurity Implementation

Cybersecurity Management

Cybersecurity is an ongoing process, not a one-time event. Our cybersecurity management services provide continuing support and maintenance to ensure your security systems remain effective and up to date.

DNS Filtering

DNS filtering helps protect you against cyber threats while improving your company’s productivity. By effectively blocking access to harmful or inappropriate websites, it reduces the risk of malware infections, and enhances network performance.

Spam Filtering

Protect your company against unwanted emails and improve productivity at the same time. Spam emails can contain harmful links or attachments, wasting valuable time and potentially putting your company at risk of cyber threats.

Security Awareness Training

Password Management

Poor password management policies can expose your business to significant cyber risk. AET’s password management services lessen that risk by providing a centralized platform to manage passwords and enforce strong password policies.

Other

Build a comprehensive and customized security strategy. Work with AET’s cybersecurity experts to identify the most relevant services for your company.

Incident Management

We offer a variety of incident response services, including proactive threat hunting, threat intelligence analysis, incident investigation and post-incident remediation, all designed to meet your needs, help your company maintain its reputation and avoid costly data breaches.

Hosting Services

Whether you’re using the private cloud or the public cloud, AET has the expertise to help with your hosting needs. From designing, implementing, and testing a private cloud solution, to launching public cloud services, such as Azure or AWS, we can help guide you towards the best solution.

Service Requests

Count on AET’s quick and reliable response to your service requests. We offer various service request management services, including hardware and software installations, system upgrades, user account management, and more.

Helpdesk

Incident Management

Hosting Services

Service Requests

What Are My
Next Steps?

Schedule a consultation

Want to learn more about our services, or need help with a specific project? We’re here to help!

How strong is your IT network security?

Wondering about the health of your cybersecurity? Take our quick questionnaire and discover your score.

Check the strength of your cybersecurity. Get Your Cybersecurity Score.

Do you have an incident response plan in place?

Have your employees been trained in cybersecurity awareness?

Do you use multi-factor authentication for all critical systems and applications?

Are all systems, applications, and devices regularly patched and updated?

Do you perform regular backups and test them for data integrity and recoverability?

Completed!

Your Cybersecurity Score:

Your IT network is at risk. Contact us for cybersecurity protection now.

Server Management

AET’s server management services cover server setup and configuration, security hardening, software installation and upgrades, backup and disaster recovery, performance optimization, and proactive maintenance.

Workstation Management

AET’s workstation management services include software installation and upgrades, security patching, EDR monitoring and management, malware protection, data backup and recovery, performance optimization, and user support.

Endpoint Detection and Response

Get protection against advanced threats, including malware, ransomware, and other sophisticated attacks with our Endpoint Detection and Response (EDR) services.

Cloud Management

As experts in managing various Microsoft 365 and Google environments, our team offers a wide range of services, including user and license management, email management, security and compliance, data migration, and application integration.

Backup & Recovery

Protect all your business-critical data and make sure you can recover quickly and easily from any data loss event. AET’s backup and recovery services include on-premises and cloud-based backup solutions, data replication, backup testing and validation, data archiving, and more.

Cybersecurity Implementation

Cybersecurity Management

Cybersecurity is an ongoing process, not a one-time event. Our cybersecurity management services provide continuing support and maintenance to ensure your security systems remain effective and up to date.

DNS Filtering

DNS filtering helps protect you against cyber threats while improving your company’s productivity. By effectively blocking access to harmful or inappropriate websites, it reduces the risk of malware infections, and enhances network performance.

Spam Filtering

Protect your company against unwanted emails and improve productivity at the same time. Spam emails can contain harmful links or attachments, wasting valuable time and potentially putting your company at risk of cyber threats.

Security Awareness Training

Password Management

Poor password management policies can expose your business to significant cyber risk. AET’s password management services lessen that risk by providing a centralized platform to manage passwords and enforce strong password policies.

Other

Build a comprehensive and customized security strategy. Work with AET’s cybersecurity experts to identify the most relevant services for your company.

Incident Management

We offer a variety of incident response services, including proactive threat hunting, threat intelligence analysis, incident investigation and post-incident remediation, all designed to meet your needs, help your company maintain its reputation and avoid costly data breaches.

Hosting Services

Whether you’re using the private cloud or the public cloud, AET has the expertise to help with your hosting needs. From designing, implementing, and testing a private cloud solution, to launching public cloud services, such as Azure or AWS, we can help guide you towards the best solution.

Service Requests

Count on AET’s quick and reliable response to your service requests. We offer various service request management services, including hardware and software installations, system upgrades, user account management, and more.

Helpdesk

Incident Management

Hosting Services

Service Requests

What Are My Next Steps?

Schedule a consultation

Want to learn more about our services, or need help with a specific project? We’re here to help!

How strong is your IT network security?

Wondering about the health of your cybersecurity? Take our quick questionnaire and discover your score.

Check the strength of your cybersecurity.
Get Your Cybersecurity Score.

Do you have an incident response
plan in place?

Have your employees been trained
in cybersecurity awareness?

Do you use multi-factor
authentication for all critical
systems and applications?

Are all systems, applications,
and devices regularly patched
and updated?

Do you perform regular backups
and test them for data integrity
and recoverability?

Your IT network is at risk.
Contact us for cybersecurity protection now.

What Are My
Next Steps?